MANAGERIAL EMPLOYEE

Logistics service providers (3PL/4PL corporations, freight forwarders, and distribution centers) rely on several key departments: Executive & Management, Operations & Dispatch, Warehousing & Inventory, and Customs & Compliance.

1. Logistics Manager

Oversees end-to-end supply chain operations, transport, and warehousing to optimize cost, speed, and delivery reliability.

• Job Description (Duties):
  • Manage daily transportation, warehousing, and inventory strategies.
  • Negotiate contracts and rates with carriers, suppliers, and 3PL partners.
  • Track key performance indicators (KPIs) like On-Time In-Full (OTIF) delivery, cost per unit, and order cycle times.
  • Implement safety compliance and standard operating procedures (SOPs) across facility operations.
• Job Specification (Requirements):
  • Education: Bachelor’s degree in Supply Chain Management, Business Administration, or Industrial Engineering.
  • Experience: 5+ years in logistics or supply chain operations, with 2+ years in a supervisory capacity.
  • Skills: Proficiency in Enterprise Resource Planning (ERP) systems (SAP, Oracle) and Warehouse Management Systems (WMS); strong contract negotiation and team leadership.

2. Logistics Coordinator / Specialist

Acts as the operational hub, scheduling shipments, tracking freight, and resolving real-time transit issues.

• Job Description (Duties):
  • Coordinate inbound/outbound freight schedules with ocean, air, rail, and trucking carriers.
  • Monitor active shipments, issue bills of lading (BOL), and update tracking systems.
  • Act as the primary point of contact for customer inquiries regarding shipment statuses or transit delays.
• Job Specification (Requirements):
  • Education: Associate’s or Bachelor’s degree in Business, Logistics, or related fields.
  • Experience: 1–3 years in freight forwarding, dispatch, or customer service in logistics.
  • Skills: Experience with Transportation Management Systems (TMS); strong problem-solving under tight deadlines; detail-oriented data entry skills.

3. Warehouse Manager / Supervisor

Directs physical warehouse operations, receiving, storage, order fulfillment, and facility safety.

• Job Description (Duties):
  • Oversee daily receiving, put-away, order picking, packing, and dispatch operations.
  • Manage warehouse floor staff, shift scheduling, and productivity metrics.
  • Ensure optimal space utilization, layout configuration, and equipment maintenance (e.g., forklifts, conveyor systems).
  • Enforce OSHA/HSE safety guidelines and local labor compliance.
• Job Specification (Requirements):
  • Education: High school diploma required; Bachelor's degree preferred.
  • Experience: 3–5 years in warehouse operations, with direct team management experience.
  • Skills: Hands-on experience with WMS software, barcode/RF scanning systems, inventory auditing, and forklift operation certifications.

4. Supply Chain & Freight Analyst

Analyzes historical distribution data to identify bottlenecks, optimize routes, and reduce overall operational expenditure.

• Job Description (Duties):
  • Gather and clean data from ERP, WMS, and TMS systems to identify cost-saving opportunities.
  • Build predictive models for demand forecasting, carrier load planning, and route optimization.
  • Design visual dashboards (Power BI, Tableau) to present performance metrics to executive leadership.
• Job Specification (Requirements):
  • Education: Bachelor’s degree in Data Analytics, Statistics, Supply Chain, or Industrial Engineering.
  • Experience: 2+ years of data modeling or supply chain analysis.
  • Skills: Advanced Excel (SQL, Python/R is a plus), knowledge of supply chain network design software, and strong mathematical problem-solving skills.

5. Customs Clearance / Compliance Specialist

Ensures all international shipments adhere to import/export regulations, tariffs, and trade laws.

• Job Description (Duties):
  • Prepare and submit international trade documentation (Commercial Invoices, Certificates of Origin, Import/Export declarations).
  • Assign correct Harmonized System (HS) codes to incoming and outgoing goods.
  • Communicate with customs authorities and port officials to prevent border clearance delays.
• Job Specification (Requirements):
  • Education: Bachelor’s degree or professional Certification (e.g., Licensed Customs Broker / LCB).
  • Experience: 3+ years in international freight forwarding, import/export operations, or trade compliance.
  • Skills: Deep understanding of international trade laws (Incoterms, tariff schedules), extreme attention to regulatory detail, and foreign trade software proficiency.

6. Fleet & Transportation Manager

Maintains ownership over the physical movement of freight, managing vehicles, drivers, and route efficiency.

• Job Description (Duties):
  • Schedule and assign delivery routes for company fleet drivers.
  • Oversee fleet maintenance, vehicle registrations, fuel consumption tracking, and safety inspections.
  • Monitor driver compliance with road safety laws and electronic logging device (ELD) mandates.
• Job Specification (Requirements):
  • Education: Associate’s or Bachelor’s degree in Transportation, Logistics, or Business management.
  • Experience: 3+ years in fleet operations or freight dispatching.
  • Skills: Commercial Driver’s License (CDL) knowledge, familiarity with route-planning software (telematics systems), and strong crisis-management abilities.

Summary Matrix

Role	Key Focus	Primary Software Tools
Logistics Manager	Strategy, Vendor Relations, P&L	SAP, Oracle SCM
Logistics Coordinator	Daily Freight Tracking & Dispatch	TMS, Freight Platforms
Warehouse Manager	Floor Operations & Labor Management	WMS, Barcode Systems
Supply Chain Analyst	Data Analysis & Process Optimization	SQL, Power BI, Excel
Customs Specialist	Tariff Auditing & Cross-Border Compliance	Customs Portals, AES
Fleet Manager	Driver Safety, Maintenance & Delivery Routes	Telematics, Route Optimizers